Staffing Agency Voice AI agent case study

Case

A recruitment agency incorporated a Voice AI Agent to conduct initial candidate screenings and schedule interviews.

Introduction

“BestTalent” struggled with time-intensive phone screenings. HR specialists spent roughly 40% of their time collecting basic candidate details (experience, salary requirements, work authorization). Some promising applicants never received follow-up calls due to the backlog.

Before Implementation

Recruiters used 40% of their time on repetitive phone interviews.
Many qualified candidates went unnoticed because of limited recruiter capacity

After Implementation

70% of initial screenings were handled by the Voice AI Agent, accelerating candidate evaluation.
Time-to-hire fell by 20%, while recruitment costs dropped by 25%.
Every qualified candidate received timely engagement, boosting hiring quality

How It Works

The AI Agent calls applicants, asks standardized questions, and ranks them.
Suitable candidates are automatically scheduled for interviews, freeing recruiters for in-depth evaluations.

Conclusion

With a Voice AI Agent handling routine calls, “BestTalent” sped up the recruitment cycle and enhanced the caliber of hires. The agency notes a swift payback period and plans to expand the solution’s question set.