Staffing Agency

Case

A recruitment agency incorporated a Voice AI Agent to conduct initial candidate screenings and schedule interviews.

Introduction

“BestTalent” struggled with time-intensive phone screenings. HR specialists spent roughly 40% of their time collecting basic candidate details (experience, salary requirements, work authorization). Some promising applicants never received follow-up calls due to the backlog.

Before Implementation

  • Recruiters used 40% of their time on repetitive phone interviews.

  • Many qualified candidates went unnoticed because of limited recruiter capacity

After Implementation

  • 70% of initial screenings were handled by the Voice AI Agent, accelerating candidate evaluation.

  • Time-to-hire fell by 20%, while recruitment costs dropped by 25%.

  • Every qualified candidate received timely engagement, boosting hiring quality

How It Works

  • The AI Agent calls applicants, asks standardized questions, and ranks them.

  • Suitable candidates are automatically scheduled for interviews, freeing recruiters for in-depth evaluations.

Conclusion

With a Voice AI Agent handling routine calls, “BestTalent” sped up the recruitment cycle and enhanced the caliber of hires. The agency notes a swift payback period and plans to expand the solution’s question set.

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